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SoftGuard SmartPanics NG

Panic buttons on smartphones

Smartphones provide a wide variety of possibilities as personal emergency notification devices. Therefore, this new SoftGuard module called SmartPanics allows you to multiply the individual protection of your clients at the very moment that something that must be operated at the monitoring station happens to them.

The launching of this product is based on native applications for the following platforms:

- Iphone iOS

- Android

- Blackberry 10

- Blackberry Os 

Applications will be purchased directly by the end user in the Store / Markets of each free of charge.


The new SG-SmartPanics module will be installed in the monitoring central station, within the SG-WebDesktop platform to address the management of devices, their correlation with monitoring accounts, graphical customization and management.

Once the first connection to the monitoring server has been made, after the client installs the application, an automatic system will download a set of settings including wallpaper with logo to customize the look and feel of the user.

The events that will be generated will be:

-SOS for panic or holdup

-Medical emergency


In all cases the pressure of the button will have to be held for a fixed time period that will prevent false triggering and the animated image that will inform the user. After shooting, a predetermined period of time will be run to cancel the dispatch of all requests.

Once an event has been sent, a new override button will allow you to send the cancellation of the previous action to the operator at the central station.

The events will be accompanied by the position of the device by the internal methods of the smartphone which are the location for the cellular network and GPS. This could be as accurate as a few feet. In SoftGuard Monitoring the event will be shown with an active location map.

The advanced video function will enable the reception of the image of the event taking place captured by the user’s smartphone cameras at the monitoring central station.

The DELAYED SOS function can also be programmed; it allows a determined period of time to be configured (15 minutes by default and up to a 30 minute delay) before the SOS alarm is effectively sent. By only pressing the DELAYED SOS button and putting the phone away, once the configured time passes the event will automatically be sent.

Communications are MULTIVIA to ensure reception of signals.  The most widely used vias are the TCP-IP via employed either by the cellular data network or by wi-fi, and SMS when the data network is not available.                                                                            


SG SoftGuard Panics multiplies the protection you give your clients, benefiting from the native capabilities of their smartphones.

For further details, contact

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